I don't know for certain that the data was copied onto the new hard drive but the led lights on the front stopped blinking after that, so I assume it did. I then installed the new blank drive and closed everything up and it worked fine. I opened the enclosure and unplugged first one drive and then the other to determine which still had usable data on it. Of course, he first told me that my warranty expired and I'd need to pay $50 for out of warranty support, but he did answer my questions anyway. The tech I spoke with told me to replace the drive and it will rebuild itself. I had exactly the same problem with the same hardware and I got lucky with the tech support phone system. I hoped finding someone who eventually would have adventured some proc and by sheer luck succeeded in doing so. Therefor I hoped finding someone who eventually would have adventured some proc and by sheer luck succeeded in doing so. This means when one uninstalls the wrong disk, all information is gone, just to end up in nowhere street again as there is no rebuild button. The problem with the NAS Explorer is that, first it doesn't offer the possibility to determine which disk is failing second there it no tab or button to start any rebuild whatsoever. I'm acting as a consultant for an ICT company and we are pretty familiar with IT, from HW through SW including Networking. Just to make the conversation easier and to give you a feeling of my (our) knowledge level, just to avoid basic things. When the rebuilding is about to begin, it should warn you about erasing the data from the new disk just ignore it, there is no data on the new disk (but they assume it might be). The data is mirrored on the other disk, so you will not lose any of it. The NAS should have an IP address that you can punch in your browser and should take you to the management window, kinda like setting up a router. Need to go into the NAS management (usually a browser-based window) and tell it to rebuild it from there. Remove the bad HDD and insert the new one, same capacity or greater. If you know how to open up the enclosure, it should be pretty straightforward.
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